Company Overview
Role Purpose
Associate Manager – COO Office
Role Purpose
The Associate Manager – COO Office will support the Strategy and Program Lead (Ops) in driving effective governance, strategic planning support, program management, business performance tracking, and cross-functional coordination. The role will work closely with business and functional leaders to facilitate execution of key priorities, provide analytical insights, monitor organizational performance, and ensure smooth functioning of leadership governance mechanisms.
The position requires strong analytical skills, structured problem-solving, stakeholder management capabilities, and the ability to manage multiple initiatives in a dynamic environment.
Academic Stream
BE/B.TECH/MBA/MSC/M.TECH
Work experience (in months)
11 to 15 years
Job Responsibility and key Decisions
Strategic Planning & Execution
• Support the execution and tracking of Operations priorities and key business initiatives.
• Assist in the preparation of leadership presentations, business reviews, and management updates.
• Coordinate inputs from multiple functions for strategic planning and review exercises.
• Monitor progress against agreed plans and highlight risks, dependencies, and delays.
• Support special projects and assignments driven through the COO Office.
Program Management
• Support planning, coordination, and execution of cross-functional programs and initiatives.
• Track project milestones, deliverables, risks, and action items across multiple workstreams.
• Maintain program governance mechanisms and reporting dashboards.
• Facilitate timely follow-up and closure of deliverables with stakeholders.
• Escalate issues and risks requiring leadership attention.
Governance & Leadership Support
• Coordinate leadership meetings, operating reviews, governance forums, and management workshops.
• Prepare agendas, pre-read materials, minutes, and action trackers.
• Monitor closure of action items and commitments arising from leadership discussions.
• Ensure adherence to governance calendars and reporting timelines.
• Support implementation of governance processes and review mechanisms.
Business Performance & Reporting
• Consolidate business and operational data from multiple functions.
• Develop and maintain dashboards, scorecards, trackers, and management reports.
• Support periodic performance reviews through accurate and timely reporting.
• Monitor key performance indicators and highlight exceptions or emerging trends.
• Ensure data integrity and consistency across reporting mechanisms.
Stakeholder Management
• Collaborate with stakeholders across Operations, Supply Chain, Quality, Finance, Commercial, IT, and Corporate Functions.
• Coordinate information gathering and status updates for leadership reviews.
• Facilitate cross-functional communication and alignment to support execution of priorities.
• Build effective working relationships with internal teams and leadership stakeholders.
Digital & Transformation Support
• Track progress of digital, automation, and transformation initiatives.
• Support reporting of project status, milestones, risks, and benefits realization.
• Coordinate with business and technology teams to ensure timely updates and issue resolution.
• Maintain visibility of transformation initiatives through dashboards and governance reviews.
